Bagni di Lucca Vacations from $1,049

AC didn’t cool as efficiently as we would have liked. My wife and son were in the room all day and the tv kept shutting off after 10 minutes. It was unsettling.

Our room was clean, quiet & close to amenities for walking to the sites of Florence. The breakfast was very good. Small hiccup with the AC the first day but the maintenance got right on it and we were cool in no time. Which was perfect in 38 degrees! Appreciated 2 luggage holders so we could be up off the floor. All the staff was helpful with organizing taxi and helping us with all our questions.

My family and I were so impressed with this hotel and the staff. It's a great, clean and well kept property in a wonderful location. It's a 5 minute walk to the Duomo and it is a great location for food, shopping and sightseeing. We had a suite which was spacious and clean. The hotel staff is what really makes this hotel special. Everyone who works there is so friendly, helpful and attentive to all of their guests. For example, Angela was extremely helpful and offered guests ideas on what to see in other cities. I could say something about all of the front desk staff and bellmen, but I don't have their names. Seriously, they are the best hotel staff!! I 100% recommend this hotel and My family and I would stay here again. We are picky about where we stay and we all loved it.

Property is in a great location walkable to any place in the core of Florence. We met a lovely young lady who served breakfast. Her name is Georgia. She was sweet and went above and beyond to ensure we had everything we needed during our breakfast. Breakfast was decent provided many options but could be a little better in my opinion. If you have heavy luggage, feel free to buzz when you arrive and they will provide assistance. There is an elevator, but it’s only accessible from the second floor.Was there in the month of June, AC works really well and the unit had some decent upgrades like being able to charge your phone from the bedroom bed headboard and descent wifi, steamer and blow dryer, clean high end cotton sheets and comfortable pillows and mattress. I would recommend staying.